To Downtown Saskatoon Businesses & Property Owners,

As the world deals with COVID-19 and the unknown that comes with it, we want to reach out to our membership, in our capacity as your Business Improvement District. We want to provide some information and let you know we are here to advocate on your behalf. Rest assured, we are prepared to serve you.



  • Our administrative staff are able to continue working remotely, and are eager to support you as we can offer;
  • Our Clean + Safe team, and Community Support Officers continue their duties, with additional risk management procedures in place – we’re monitoring their ability to continue doing so;
  • We are communicating with other Saskatoon business- and tourism-organizations to share information through daily conference calls;
  • We have been in contact with the City of Saskatoon to ensure the City is aware of how this situation is impacting local businesses, and we anticipate being part of a conference call with civic leaders in the next day or two;
  • We are connected with world-wide Business Improvement Districts, to glean strategies to endure this event and support our membership;
  • We will work in the background to create a Return-To-Downtown Campaign, for when that messaging will be better received + supported;
  • At the moment, we will redirect our social media strategy to focus on Downtown status updates, including sharing our membership posts doing the same.


ACTIONS for DTNYXE Members to consider

We see + commend you already finding innovative ways of reacting + changing your businesses to respond. We want to help sustain our local businesses and get the word out on how our community can continue to support you. Please let us know how your business continues to adapt + accommodate.

  • Move business to online, appointment, curbside or delivery-only;
  • Adjust hours/services or close entirely;
  • Operate as normally as possible if that’s an option for your business;
  • Emphasize online e-commerce platforms (create new, if not already existing);
  • Host virtual shopping events;
  • Ramp up delivery and/or take out services;
  • Focus on selling gift cards;
  • Offer credit for suspended programming;
  • Be direct and notify your community of how best to support your business;
  • In social media posts, continue to tag @dtnyxe + #dtnyxe for us to share your messaging;
  • Notify the DTNXYE office if you have tips, thoughts, ideas, suggestions, feedback, or important information. We will compile and share through our website, member-emails, and social media channels as fitting


If you remain open, you are encouraged to:

  • Close large gathering places;
  • Post signage and communicate to customers and clients they should not enter if sick, and instructions on how they can call to request delivery or curbside delivery;
  • Reiterate that employees feeling unwell should not report for work;
  • Be informed, aware, and safe.




These are hard and unprecedented times – we wish you health, safety + endurance. Please stay connected + supported.


Brent Penner
Executive Director | Downtown Saskatoon


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